Frequently Asked Questions

Why is it important to do epilepsy awareness and rescue medication training?

Some organisations add this to their mandatory training schedule. This ensures that you have a standard of skills in order to care for a person with epilepsy on a daily basis and in crisis. 

Is Epilepsy and rescue medication important to CQC?

Yes the Care Quality Commission: CQC England, Care Inspectorate Wales, Care Inspectorate Scotland and the Regulation and Quality Improvement Authority Northern Ireland, are responsible for reviewing the standards of health and care facilities across the UK. Part of this process is to guarantee that professional caregivers receive up to date training in all aspects of care which includes epilepsy and medicines management.

Why do you base your training on ESNA Guidelines?

These guidelines have evolved to ensure the safety of people with epilepsy, and to ensure that those who require buccal midazolam receive a consistent level of knowledge and intervention from their carers. 

Can you bespoke the training to what my care staff need?

Yes indeed, if you explain your client group and what aspects of epilepsy care you need help with , we can add this to the training plan.

What areas of the UK do you cover?

Mostly the South of England, however we can travel across the UK. The trainer may require accommodation prior to the training day.

I don’t have a venue?

We can help organise this for your staff/needs.

Do you adhere to Current Covid-19 guidelines?

Yes, trainers take a lateral flow test the day/evening prior to training day, all equipment/ props are cleaned and sanitised before and after use, and ventilation and safe space is advised when setting up training rooms.

What happens if you feel one of my care staff does not quite achieve their goals for the day, or fails the test at the end?

 My trainers will discuss this politely with the staff member. if they feel that they are not confident or knowledgeable after the training, they will report this to training organisers to consider re-training. Some reasons for this may include: inadequate pre-online awareness training, not engaging in training due to lack of interest or tiredness from possibly working a night shift prior to training.

What happens if I have to cancel the training that I have booked?

Please see terms and conditions regarding the cancellation policy.